CAREERS

Customer Support Specialist

WSC Sports is the world’s fastest-growing sports-tech company, the developer of AI-based automation solutions for sports content creation and distribution, automatically and in real-time.

Why WSC-Sports:

Working with Great people in an awesome environment, using cutting edge technologies (video editing, AI, data, and sports- altogether!) with the opportunity to influence innovative products for NBA, Bundesliga, FIBA, Fox Sports, and other sports giants - are only part of the things WSC Sports has to offer!

What you’ll do:

  • Respond to customer support inquiries as quickly and accurately as possible
  • Become an expert user of all WSC Sports products
  • Reproduce and provide updates to customers regarding reported issues/defects
  • Manage communication with other departments
  • Making sure customers tickets are being handled properly and according to SLA
  • Contribute to our knowledge base

What you’ll need:

  • Availability to work 3 shifts a week, including nights
  • Client-oriented
  • Team player
  • Quick learner, independent and detail-oriented
  • Perform multiple tasks and prioritize
  • Technology-oriented with analytical thinking and problem-solving skills
  • Fluent English (both written and verbal)
  • Great communication skills

Bonus Points

  • Experience in similar roles.
  • Interest in sports.

ADDRESS: 4 ARIEL SHARON ST., GIVATAYIM, IL

EMAIL: CONTACT@WSC-SPORTS.COM

PHONE: +972-3-773-1660

© WSC SPORTS TECHNOLOGIES 2020 ©
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